Terms and Conditions

1. Overview

This website is operated by oupespowers.com. Throughout this website, the terms “we,” “us,” and “our” refer to oupespowers.

By accessing our website, placing an order, or using any services provided through this website, you agree to these Terms and Conditions and the policies referenced on our website.

Please review these Terms carefully before using our website or purchasing a product.

2. Online Store Terms

You may use this website only for lawful purposes.

You agree not to use our website, products, or services in violation of applicable laws or regulations.

You must provide accurate, complete, and current information when placing an order.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving payment problems, suspected fraud, incorrect pricing, inventory shortages, shipping restrictions, or inaccurate order information.

If we cancel a paid order before shipment, an eligible refund will be issued to the original payment method.

3. Products and Product Information

We make reasonable efforts to provide accurate product descriptions, specifications, images, pricing, and availability information.

Product appearance, including colors, may vary slightly depending on lighting, photography, or the display settings of your device.

Product specifications, availability, and prices may be updated from time to time.

If we discover a material error affecting an order, we may contact you to provide an appropriate solution, which may include correcting the order or issuing a refund where applicable.

4. Prices and Currency

Prices displayed on oupespowers.com are shown in U.S. dollars (USD) unless otherwise stated.

Prices may change without prior notice.

The price applicable to an order is the price displayed and confirmed during checkout, subject to correction of obvious pricing or technical errors.

Applicable sales tax, where required, will be calculated and displayed during checkout.

5. Payment

We currently accept eligible credit cards and debit cards made available during checkout.

All payments must be successfully authorized before an order can be processed.

Payment information is processed through the secure payment service available during checkout.

For additional information, please review our Payment Policy.

6. Shipping and Delivery

Orders are shipped according to the processing times, delivery estimates, supported shipping locations, and other conditions stated in our Shipping Policy.

Delivery dates are estimates and may occasionally be affected by carrier delays, severe weather, transportation disruptions, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate shipping address during checkout.

7. Returns, Refunds, and Warranty

Eligible returns, refunds, replacements, and warranty claims are subject to our Warranty and Return Policy.

Customers must follow the applicable return authorization process before returning a product.

Approved refunds will be issued to the original payment method in accordance with our Warranty and Return Policy.

Nothing in these Terms is intended to limit consumer rights that cannot legally be excluded under applicable law.

8. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible at support@oupesstore.com.

We will make reasonable efforts to process a cancellation request before the order enters fulfillment or ships.

Once an order has shipped, it may need to be handled as a return under our Warranty and Return Policy.

9. Accuracy of Account and Order Information

You agree to provide current, complete, and accurate information when placing an order.

This includes your:

• Email address
• Shipping address
• Billing information
• Payment information

Please contact us promptly if you discover an error in your order information.

10. Third-Party Services and Links

Our website may contain links to or use services provided by third parties, such as payment processors, shipping carriers, or other service providers.

Third-party services may be subject to their own terms and privacy policies.

We are not responsible for the content or practices of third-party websites that are outside our control.

11. Intellectual Property

Website content owned by or licensed to us is protected by applicable intellectual property laws.

Trademarks, logos, product names, and other intellectual property belonging to third parties remain the property of their respective owners.

For additional information, please review our Intellectual Property Rights Policy.

12. Prohibited Uses

You may not use this website:

• For unlawful or fraudulent purposes.
• To submit false or misleading information.
• To interfere with the security or normal operation of the website.
• To introduce malicious software, viruses, or harmful code.
• To copy or commercially exploit protected website content without appropriate permission.
• To infringe the intellectual property or other legal rights of another person or entity.

We reserve the right to restrict access to the website where necessary to protect our customers, business, or website security.

13. Personal Information

Your submission and use of personal information through our website are governed by our Privacy Policy.

Please review the Privacy Policy for information regarding how personal information is collected, used, and protected.

14. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always operate without interruption, delay, or technical error.

We may update, suspend, or modify parts of the website where reasonably necessary for maintenance, security, or business operations.

15. Limitation of Liability

To the maximum extent permitted by applicable law, we are not responsible for indirect or consequential losses resulting solely from the use or inability to use this website.

Nothing in these Terms excludes or limits liability or consumer rights where such exclusion or limitation is prohibited by applicable law.

16. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by applicable law.

17. Governing Law

These Terms and any transactions made through this website are subject to applicable laws and regulations.

Nothing in these Terms is intended to limit any mandatory consumer protection rights available to you under applicable law.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our website, services, business practices, or applicable requirements.

The updated version will be posted on this page.

Your continued use of the website after an update will be subject to the then-current version of these Terms, to the extent permitted by applicable law.

19. Contact Us

If you have questions regarding these Terms and Conditions, please contact us:

Email: support@oupesstore.com

We aim to respond within 1–2 business days.